AI that lives at your facility.
Not in someone's cloud.
DuraTraq Enterprise AI is a purpose-built system that learns your facility, connects to the systems you already run, and gives your team an expert they can ask anything — from anywhere on the floor. Air-gapped by design. No token costs. No data leaving your network.
Physical AI
The model runs on hardware sitting in your facility. Not a browser tab connecting to a remote API — actual compute on your rack, in your building, processing your data.
Air-Gapped by Design
No internet connection required. No API calls leaving the building. No dependency on a vendor's uptime. If your network is isolated for security reasons, the AI stays isolated with it.
No Token Costs
Cloud AI charges per query. Your team asks thousands of questions a day. With DuraTraq, the hardware is the investment — queries cost nothing after that, whether you ask ten or ten thousand.
Only the Systems You Allow
You control what the AI can see. Connect your CMMS, but not your HR system. Give it access to maintenance documents, but not financials. Granular, auditable, your call.
The industry is moving AI inside the fence line. Here's why.
Industrial AI has shifted from monitoring dashboards to active decision-making — inside turbines, on conveyor lines, in energy management systems. When a misprediction can stop production, damage equipment, or trigger a safety shutdown, inference has to run beside the machines it serves. Not in a distant datacenter. Not routed through a cloud API.
OT telemetry, vibration signatures, PLC logic, and process parameters are some of the most sensitive IP a manufacturer holds. That data doesn't belong outside your network — and increasingly, regulations agree.
Deterministic, low-latency inference is a hard requirement when AI governs physical processes. Cloud round-trips don't meet it.
Process logic, actuator commands, and production telemetry represent years of operational refinement. It doesn't leave the facility.
NIST ICS, IEC 62443, and EU NIS2 are establishing isolation and auditability requirements for AI in critical infrastructure.
Modern industrial appliances now run full AI inference pipelines on-site. The performance gap with cloud compute has closed for most industrial workloads.
Industrial AI is becoming machine-level intelligence, anchored in physical infrastructure where uptime, safety, and proprietary process logic determine deployment. DuraTraq is built for exactly this shift — purpose-built hardware, secured OT environments, AI that operates inside your perimeter by design.
From install to facility expert — without a single cloud call
We ship and rack the hardware
The DuraTraq Q appliance ships to your facility. Our team handles physical installation, network configuration, and security hardening. You're not touching config files.
Connect only the systems you approve
You decide what plugs in — your CMMS, your ticketing system, your document store. Each connection is explicit and auditable. Nothing connects you didn't authorize.
QR codes bring AI to the floor
Durable DuraTraq QR tags on your assets connect directly to the AI. Scan any piece of equipment with a phone — get specs, history, open work orders, and expert guidance. No app required.
It learns your facility. Continuously.
Every closed ticket, every added document, every field observation feeds the model. The more your team uses it, the smarter it gets — specifically about your facility, not a generic industrial average.
Right-sized for your facility
The Q series is purpose-built for industrial environments. Choose the appliance that matches your asset count, team size, and query volume. All three run the full DuraTraq AI stack — locally, with no cloud dependency.
- Maintenance technicians (10–20 person crew)
- Single-facility or single-department operations
- Shift leads accessing SOPs and work history
- Smaller manufacturers, 1–2 production lines
- Maintenance, reliability, and operations teams
- Multi-shift facilities with 50–150 floor staff
- Engineering and reliability engineers
- Supervisors and plant managers
- Mid-size manufacturers, food & beverage, utilities
- Large refineries, chemical plants, power stations
- Multi-department: maintenance, ops, engineering, HSE, procurement
- Operations managers, plant directors, and reliability teams
- Facilities with strict security or compliance requirements
- Organizations needing high-availability redundancy
All Q models support the full DuraTraq AI stack and QR integration platform. Hardware is sized during scoping — we'll recommend the right model for your facility. Multi-site deployments can run independent appliances per site or a clustered Q-300.
Scan the tag. Ask the expert.
When your tech scans a DuraTraq QR tag, they don't get a spec sheet. They get a conversation with an AI that knows that specific piece of equipment — its history, its place in the line, what's upstream and downstream — and will tell them plainly when it doesn't know something.
Try the live tool here.
Click a suggestion or type your own question to get started.
The AI opens knowing exactly which asset was scanned. It answers questions about that equipment first — but it also understands where it sits in the line, what's upstream and downstream, and how a problem here affects everything else.
Every answer draws from your connected systems — your CMMS work history, your manuals, your SOPs, your past tickets. Not a generic model trained on the internet. Your facility's institutional knowledge, made answerable.
If the information isn't in your systems, the AI says so. No hallucinated specs, no confident guesses. It tells the tech what it doesn't know, suggests next steps, and can log the gap so the knowledge base gets filled in over time.
Any phone. Any browser. The tech scans the tag with their camera and the chat opens. Nothing to install, nothing to register.
Connects to the systems already running your facility
DuraTraq Enterprise AI reads from your existing stack — your CMMS, your EAM, your documents, your ticketing system. No data migration. No parallel database. You decide which systems connect and what the AI can see.
CMMS Platforms
Enterprise EAM Systems
Ticketing, Documents & Data
Don't see your system? We scope integrations during the deployment process. If it has an API or a data export, we can connect it.
Buy it and own it
No subscriptions. No per-user fees. No cloud vendor that can change the terms on you. One investment in hardware and deployment — then an annual support contract that keeps your system sharp as AI technology advances.
Priced per engagement based on facility size, asset count, hardware tier, and systems to integrate. Contact us for a scoped proposal.
- DuraTraq Q appliance — permanently yours
- On-site installation and network configuration
- Integrations with your approved systems (up to tier limit)
- DuraTraq QR tags for physical asset coverage
- Two-day on-site training for your team
- Annual support: model updates, security patches, integration maintenance
- Unlimited users on your network — no seat fees, ever
Annual support renews yearly. Covers model improvements as AI advances, security patches, and a named support contact who knows your installation.
Why "own it" matters
Your facility's knowledge is your competitive advantage. With DuraTraq Enterprise AI, it lives on your hardware and your network. No vendor can reprice it, deprecate it, or access your data. You own the AI the same way you own your press or your CNC.
No token costs — ever
Cloud AI charges per query. Your team asks hundreds of questions a day. After the hardware investment, those queries cost nothing — whether your team asks ten or ten thousand per shift.
Air-gapped. Full stop.
Every Q appliance runs completely offline. No internet connection. No telemetry. No data leaving your building. The AI operates entirely inside your network perimeter — that's not a configuration option, it's how it's built.
Frequently Asked Questions
Does DuraTraq Enterprise AI replace our CMMS or EAM?
No — it reads from your existing systems and surfaces that data intelligently through the AI and your QR tags. Your CMMS stays the system of record. DuraTraq makes it accessible and answerable from anywhere on the floor.
What if we stop renewing the annual support contract?
The hardware and everything on it is yours. The AI keeps running as it was — you just don't receive model updates or support. Your QR tags, your connected data, your learned knowledge base: none of it disappears.
How does air-gap operation work in practice?
The Q appliance runs the entire AI stack locally — no internet connection is required at any point. All model inference, all data retrieval, all query responses happen on hardware inside your building. You can configure it to have zero egress and it operates identically.
What does "only the systems you allow" mean?
During deployment, you explicitly choose which systems the AI connects to. You might connect your CMMS and your document library, but not your ERP financials. Each connection is documented and auditable. The AI only knows what you've given it access to — by design, not by policy.
How does the AI learn from our specific facility over time?
During deployment we ingest your existing documents, work history, and system data. From there, every closed ticket, every added document, and every field note captured through a QR scan feeds back into the model — so it gets smarter about your specific equipment and processes over time.
Which hardware tier do we need?
We scope it during our initial conversation. Key factors are your asset count, the size of your team, how many systems you want to connect, and your expected daily query volume. Most mid-size facilities land on the Q-200. We'll tell you what makes sense before you commit to anything.
Ready to bring an AI expert to your facility?
Talk to our team about your facility. We'll scope the right hardware, walk through the integration plan, and answer every question before you commit to anything.